Information We Collect

When you engage with ephyronival's team motivation and financial education services, we collect different types of information. Some you provide directly, and some we gather automatically as you use our platform.

Personal Information You Provide

• Name, email address, and phone number when you contact us or register for programs
• Business details if you're enrolling through your organization
• Payment information when purchasing educational resources or services
• Feedback and survey responses you choose to share with us
• Professional background details relevant to customizing your learning experience

Information Collected Automatically

• Device information including IP address, browser type, and operating system
• Usage data about how you navigate our website and which resources you access
• Session duration and interaction patterns to improve user experience
• Technical data through cookies and similar tracking technologies

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our services.

We base our data processing on several legal grounds including your consent, contractual necessity, legitimate business interests, and legal obligations under Australian law.

Data Sharing and Disclosure

We're selective about who gets access to your information. Here's the complete picture of when and why we might share your data.

Service Providers

We work with trusted third-party vendors who help us operate our platform. This includes payment processors, email service providers, and cloud hosting companies. These partners only access information necessary for their specific functions and are contractually bound to protect your data.

Business Transfers

If ephyronival undergoes a merger, acquisition, or asset sale, your information might be transferred as part of that transaction. We'd notify you before any such transfer and explain how it affects your privacy rights.

Legal Requirements

Sometimes we're legally required to disclose information to law enforcement, regulatory bodies, or courts. We'll comply with valid legal requests while protecting your rights to the fullest extent possible under Australian law.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We take these seriously and have processes in place to honor your requests.

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your data, subject to legal retention requirements
• Objection: Object to certain types of data processing, particularly for marketing
• Restriction: Request that we limit how we use your information in specific circumstances
• Portability: Receive your data in a structured, commonly used format
• Withdrawal: Withdraw consent for processing that relies on your permission

To exercise any of these rights, contact our privacy team at info@ephyronival.com. We'll respond within 30 days and verify your identity before processing requests. There's no charge for most requests, though we might apply reasonable fees for excessive or repetitive inquiries.

Data Security Measures

Protecting your information is a priority. We've implemented technical and organizational measures to safeguard data against unauthorized access, loss, or misuse.

Technical Safeguards

• SSL/TLS encryption for data transmission across our platform
• Encrypted storage for sensitive personal information
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems protecting our infrastructure
• Secure backup procedures with encrypted off-site storage

Organizational Measures

• Access controls limiting data access to authorized personnel only
• Regular staff training on data protection and privacy practices
• Confidentiality agreements with all team members and contractors
• Incident response procedures for potential data breaches
• Regular reviews and updates of our security protocols

While we implement strong security measures, no system is completely immune to threats. If we detect a data breach that poses a risk to your rights, we'll notify you and the Office of the Australian Information Commissioner as required by law.

Data Retention

We don't keep your information longer than necessary. Retention periods vary depending on the type of data and our legal obligations.

• Account information: Retained while your account is active, plus 7 years after closure for financial records
• Marketing data: Kept until you unsubscribe or withdraw consent
• Usage analytics: Typically retained for 24 months in identifiable form
• Financial records: Maintained for 7 years as required by Australian tax law
• Legal documents: Retained according to applicable limitation periods

After retention periods expire, we securely delete or anonymize your information. Some data might be kept in anonymized form for statistical purposes, but it can't be linked back to you.

Cookies and Tracking

Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how people use our site.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Performance cookies: Help us understand which pages are most useful
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Provide insights about visitor behavior and site performance

You can control cookies through your browser settings. Disabling certain cookies might affect some site features, but essential functionality will remain available. Most browsers accept cookies by default, so you'll need to actively change settings if you prefer to block them.

International Data Transfers

Our primary operations are based in Australia, but we use some international service providers. When your information is transferred overseas, we ensure appropriate safeguards are in place.

These safeguards include standard contractual clauses approved for international transfers, verification that receiving countries have adequate privacy protections, and binding corporate rules where applicable. We'll always comply with Australian Privacy Principle 8 regarding cross-border disclosure.

Children's Privacy

Our services are designed for adult professionals and business teams. We don't knowingly collect information from individuals under 18 years of age. If you believe we've inadvertently collected data from a minor, please contact us immediately so we can delete it.

Changes to This Policy

Privacy regulations and our business practices evolve. We might update this policy periodically to reflect those changes. When we make significant modifications, we'll notify you through email or a prominent notice on our website at least 30 days before changes take effect.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to review it periodically, especially before sharing new information with us.

Complaints and Concerns

If you're concerned about how we've handled your personal information, we want to hear from you. Start by contacting our privacy team directly. We'll investigate your complaint and respond within 30 days.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They can investigate privacy complaints and help resolve disputes. You can reach the OAIC through their website at oaic.gov.au or by calling 1300 363 992.